How to add login credentials securely to 1Password

When first getting started with Reactor Data, there are a variety of system credentials that we need to collect from you so that we can access and ingest your data. We use 1Password to securely gather your credentials in a SOC 2 compliant manner.

Getting Started

• • Give the user's email address who will be responsible for providing all of your system credentials to Reactor to your project team lead.
  • Reactor Data will then send this user an email invite to join the Reactor Data 1Password system, where they can securely enter your company’s system credentials.

Create a 1Password account

• • • From the 1Password email invitation from Reactor Data, follow the prompted steps to create your user account and password.
    • During this user account setup process, 1Password will give you a PDF that contains your account details and secret key.
      • It is EXTREMELY important to download this document and store it in a secure location (based on your company policies) so that you can access your Reactor Data 1Password account.
    • For now - keep this downloaded PDF readily available while you finish the account setup process.
    • During this account creation process, 1Password will guide you through their setup steps, which include:
      • Two Factor Authentication (2FA)
        • You will be prompted during the 1Password account setup to setup TFA. This is easy to do using the Google Authenticator App (free to download!). Or, if you have a preferred authenticator app, use that.
        • With your authenticator app, follow 1Passwords easy step-by-step instructions to complete your account creation.
      • Downloading the 1Password desktop app
        • This is optional since you can also use your web browser to access 1Password. However, the desktop app makes the setup and credential creation process faster.
• Add your data source credentials to 1Password
  • Once you have finished the account setup process, navigate to your customer vault within 1Password. It will follow this naming format `ext-<customer-name>'
    ℹ️ Only you and designated Reactor Data employees will have access to your vault
  • Add your credentials according to the systems called out in your implementation workbook. These guides are helpful to have on hand as you are adding your credentials:
    • View and edit your items on 1Password.com
    • 1Password item categories
  • Once you are done adding your source credentials, please let your SoundCommerce project team know so that we can get started with ingesting your data in our system.